Failed to load recent states and failed to load connection logs

Help
1

Hello,

I am working through a cartridge authentication on a device at one of our customers locations. I when to look for the device state log and ran into this

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and this

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wondering of someone can help me understand is this a Losant down problem or is this some other problem I am having with my device and if this is the case what should I look for?

2

Is this happening consistently - as in, the same error if you reload the browser - or was this a one-time thing?

The messages indicate a network issue that resulted in a failed request; are you able to open your browser’s “Network” tab and see if any of the requests come back with an error?

3

Hi Dylan,

looks like it is responded now. thank you.

this is the first time I had seen this so I wasn’t sure what to do but it is back now.

thanks,

Dave

4

just in case you want to look deeper it was for my device #63584c1363943241d37703e7

thanks,

Dave