Workflow metrics

Help
1

When looking in Workflow metrics for a particular workflow, I sometimes see Errors “Document update conflict” and I don’t know what to do.

I have verified that the endpoint this workflow is monitoring is not used by any other workflow as was previously suggested.

4

@Lars_Andersson,

That error typically occurs when trying to update multiple things (device, experience user, data table, etc.) within a Workflow. For example, if two workflow runs are trying to update the same device at the same time, it’s possible to get an error like that.

Could you send along with a screenshot of the error, the workflow, and the node that’s causing it?

5

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7

The authentication token is set to expire in an hour, but my customer is checking if it’s more than 55 min ago before getting a new one.

8

And my customer is saying a “bad gateway” message and not a 401 endpoint reply

10

@Lars_Andersson,

Do you have the Authenticate Node in any other workflow within your application?

11

Yes, in one more workflow.
Can I only have one Auth node within the whole application or experience?

13

As a further info. that other workflow is a different endpoint. (/login)

14

@Lars_Andersson,

Can you provide a screenshot of your experience logs when making the requests through the different authentication nodes throughout the application?

Thanks,
@Aidan_Zebertavage