Device Properties Not Updating

I noticed that there are some devices that have their descriptions and properties reverting to default values. I make changes and save them, but after some time they revert back to the original values of “unknown” which then causes the device dashboard page to change as well so that not all devices have the same visual experience. Has this been found before in other instances?

Please advise if you need any additional information.

We haven’t heard of this happening in other instances, outside of other workflows/nodes inadvertently affecting these properties. Can you please let me know one or more devices on your account that have exhibited this issue? Feel free to DM me these details if you’d prefer.