We’ve done some digging on our end and we are able to confirm that Losant is communicating with Azure appropriately.
My apologies if this seems redundant but let’s verify that your device state data is reaching Azure. I’m not sure if you’ve you’ve gone through and checked every individual container file but I’d like to ask you to go and look in Azure for data associated with May 19th, 2020, and device SMC LTE - and confirm with us if there is or is not data being logged.
A good secondary check on this is to look into the data explorer method I mentioned earlier, so you can see what your expected data being archived into Azure looks like.
If you do see a blank file, that actually doesn’t indicate that there is a problem, it just means that there is no device state data to report for that day. The blank files are entirely intentional on our part, its to indicate that there was no data to report on that day, otherwise it may be misinterpreted that we are skipping days in the archive process.