Cant login to my account - lost 2-factor auth

Hi,

what can I do to logging to my account?

I can an have reset my password, but cant login, because I have lost my 2-factor auth data on mobile phone.

Is there any support address ?

Kind regards

Kai

Hi @Kai_Kaiser,

I’d be happy to assist you with this. I am sending you a personal message to get more details to reset your 2FA.

Thanks!
Julia