Thanks for the info. It sounds like you have a call later today with somebody at Losant, so I’ll let them take care of the next steps.
Also, for anybody else who comes through here, I found this in the InHand documentation while looking into this -
InGateway502 Quick Start Manual — InGateway 0.0.1 documentation - It at least has a client ID in the screenshot. The credentials would be something like:
- Type: MQTT
- Server Address: broker.losant.com
- Client ID: The device ID
- Enable Authority: checked
- Username: The key portion of your access key
- Password: The secret portion of your access key
- Port: 1883 (non-secure) or 8883 (secure)
- Keep Alive: 60
- TLS Encryption: Disabled if you entered 1883 for the port, or enabled for 8883
- Clean Session: No
- MQTT Version: MQTTv311