I am getting occasional workflow timeouts that appear to always occur when setting connection status for my device while receiving data from a webhook integration. The worflow error statistics shows it always ocurring on this node in the workflow. How can I debug this consdiering it only happens occassionally, maybe once a day.
Is this a Losant API Node calling the Device: Set Connection Status endpoint? If so, I’m going to have the engineering team take a look as I would not expect so many of these timeout errors.
As for catching the error, I would set up a Workflow Error Trigger, which will fire when these timeouts occur. From there, you have several options to log the payload that caused the timeout:
- Event: Create Node, using the Additional Data option
- Loggly: Write Node to send the payload to a different service
- File: Create Node to write the payload to an application file
- And several other options
Sure, if you have the payload that would be helpful. You can also PM it to me if there is anything sensitive in it. Thanks.
This same API timeout workflow error came back late this week, getting 100’s of errors across 2 applications. It is still occurring on the set connection status api node. I setup the workflow to email the payload when an error occurs, so I have many of these I can send you for debugging if you need them. Any ideas on what is causing this?
Yes, if you could please PM me one of the example payloads as well as a link to the workflow in question, that will help us investigate. Thanks.