I am getting occasional workflow timeouts that appear to always occur when setting connection status for my device while receiving data from a webhook integration. The worflow error statistics shows it always ocurring on this node in the workflow. How can I debug this consdiering it only happens occassionally, maybe once a day.
Is this a Losant API Node calling the Device: Set Connection Status endpoint? If so, I’m going to have the engineering team take a look as I would not expect so many of these timeout errors.
As for catching the error, I would set up a Workflow Error Trigger, which will fire when these timeouts occur. From there, you have several options to log the payload that caused the timeout:
- Event: Create Node, using the Additional Data option
- Loggly: Write Node to send the payload to a different service
- File: Create Node to write the payload to an application file
- And several other options
Sure, if you have the payload that would be helpful. You can also PM it to me if there is anything sensitive in it. Thanks.

