[Solved] Cant send command with a payload

[Dylan_Schuster]

Without knowing what kind of device you’re using, seeing the payloads you’re sending, or the code running on your device, it’s hard to say for sure what the issue is. But my best guess is that the payloads you’re sending are too large. It’s an issue we’ve seen with a number of users.

Here’s a post detailing how to fix the issue. Please let us know if this was the problem!

Sending commands with larger payloads

If you’re using a Losant Builder Kit or the losant-sdk-arduino on another board, you’ll likely hit the default mqtt packet size limit defined in the underlying pubsubclient library. Unfortunately the packet is blocked before reaching any of your code, so it’s hard to debug. It simply looks like the command was never received. For example: { "foo" : "bar" } works, whereas { "somethingLarger" : "with a longer value" } doesn’t work. This is because the default packet size is 128, which provides en…