Over rate limit

Help
1

Trying the Losant API: Data Export action and I get the following response:
"“Over rate limit, request throttled. Retry in 42 minutes, 28 seconds.”.

Workflow 5e1de0447cb6710007b558d1

2

Hi Lars,

Could you possibly link the documentation to this action? I want to be sure I am looking at the correct one.

Thanks!
Julia

3

I didn’t realize this had already went ahead and emailed me a csv file. It was in my inbox.
I just tried it again and it worked.
But it only sent me 12 records, so I need some information on how to specify the time frame.
And when I tried it again after that, I get the same “over rate limit” message.

1 Like
5

Hi Lars,

The Data Bulk Export by Query action is limited to one call per hour, per the documentation.

When setting your “end” and “start” values, keep in mind that start is the earliest time you would like to start the query, and end is the end of the query range, or the latest time you would like to query. Setting end to 0 will set the end of the range to now. Here are a couple of Forum posts which utilize start and end:

Thanks!
Julia

7

so since I had end as 0 and no start specified, why did I get 12 records?

9

Hi @Lars_Andersson,

Could you include a screenshot of your node configuration and debug log?

Thanks!
Julia