Action Required: Losant’s Root Certificate is Changing

[Brandon_Cannaday]

The Status Page is a good place to monitor. I also posted a forum topic that I will keep updated.

Root Certificate Update Temporarily Delayed

Updating a root certificate can be quite impactful, especially for fielded devices. During today’s scheduled update, the root certificate for the platform was changed. We were pleased to see that the vast majority of devices did successfully reconnect, however a critical handful did not. This is something we did anticipate and we fully expected to roll back the update once it went live as customers discovered their devices did not correctly support the new certificate. We will not be delaying…