On December 5th, 2024, Losant is updating its root certificate. This update impacts devices that explicitly use the root certificate to verify TLS connections to the Losant platform.
If your devices use root certificates to verify TLS connections and your devices do not contain the updated certificate, they will be unable to connect to the Losant platform after December 5th.
Edit: We have extended the deadline from August 1st to December 5th to give customers more time to update their devices.
For addition information and mitigation steps, please review the full blog article:
If you would like to test your hardware to see if it can connect securely using the new root certificate, connect to our broker at broker-g2root.losant.com. This is only supported on port 8883 (mqtts protocol).
If the device successfully establishes a secure connection at that host, then it will also succeed when we make the switch on broker.losant.com on August 1.
Note that broker-g2root.losant.com is only available temporarily to allow our users to test their hardware against the upcoming root certificate change; you should not utilize this endpoint for sustained device connections.
Why change the root certificate on August 1, 2024 when the trust of the current cert by Mozilla’s CA Certificate Program doesn’t expire until April 15, 2025?
Losant’s current SSL certificates expire on Aug 9, 2024, and we will be renewing them using the new root certificate on Aug 1, 2024.
We have extended the deadline from August 1st to December 5th to give customers more time to update their devices.