MQTT Disconnect/Connect frequently

CHAIMAA_DRIOUECH · December 17, 2020, 2:43pm

Hello,

I am using Moxa gateways as a host of my Node-red program that is connected and communicating with smart sensors via MQTT Protocol but I have noticed that my gateways keep connecting and disconnecting every 20 minutes or so which is causing some gaps in the data.

See screenshot below:

If anyone has experience anything similar or have an idea of what is causing it, please let me know.

Thank you!

Heath · December 17, 2020, 4:20pm

Hi @CHAIMAA_DRIOUECH,

There are a few reasons why this might happen. Would you be able to tell me the rate at which your MQTT sensors are reporting?

Thank you,
Heath

CHAIMAA_DRIOUECH · December 17, 2020, 4:59pm

Hi, They are reporting every minute to Losant.

Heath · January 4, 2021, 2:56pm

Thanks so much for that information. Looks like you aren’t running into a rate limit issue.

Is there anything in your device log that would indicate why the connection is closing? I would also take a look at your gateway’s connection log to see if there is any more information there.

Thank you,
Heath