# Users can't log into development after versioning

**URL:** <https://forums.losant.com/t/users-cant-log-into-development-after-versioning/5265>\
**Category:** Help\
**Tags:** experience, versioning\
**Created:** [September 18, 2023, 11:24pm UTC](https://forums.losant.com/t/users-cant-log-into-development-after-versioning/5265 "2023-09-18T23:24:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Nick\_Calibey](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/nick_calibey/32/4628_2.png) [@Nick\_Calibey](https://forums.losant.com/u/Nick_Calibey)\
**Post date:** [September 18, 2023, 11:24pm UTC](https://forums.losant.com/t/users-cant-log-into-development-after-versioning/5265/1 "2023-09-18T23:24:03Z")

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Hi there Losant team,

Recently we started versioned our experience to separate our production environment from our development environment. We pointed a new Losant created domain (i.e. `foo.onlosant.com`) at our `develop` version, and now it seems most of the team cannot log in. I’m still able to do so and have done so on various devices, but even when I have let teammates use my credentials they are getting 404’s saying that a route doesn’t exist for an endpoint. I’ve confirmed that:

- Teammates are correctly inputting credentials
- URL is correct
- Cookies have been cleared before trying

Have any of you encountered this before with other customers? Thank you (again)!

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**Author:** ![Dylan\_Schuster](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/dylan_schuster/32/2850_2.png) [@Dylan\_Schuster](https://forums.losant.com/u/Dylan_Schuster)\
**Post date:** [September 19, 2023, 12:07pm UTC](https://forums.losant.com/t/users-cant-log-into-development-after-versioning/5265/2 "2023-09-19T12:07:24Z")

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I’m stumped based on what I know so far, as experience users are not versioned along with the rest of your resources; my best guess is you are issuing auth cookies from one subdomain for a different subdomain and that is leading to permissions issues that, for you (based on past history / browser settings) are not presenting a problem.

Can you please PM me the following:

- URLs for the working and broken experiences
- An email and password to attempt to sign in (you can create a new user for me and then delete it once we’ve worked this out)

Once I have those I can dig a little further. Thanks.