# Third Party Help Wanted

**URL:** <https://forums.losant.com/t/third-party-help-wanted/4184>\
**Category:** Help\
**Tags:** mqtt, dashboard, workflow\
**Created:** [November 11, 2021, 2:09am UTC](https://forums.losant.com/t/third-party-help-wanted/4184 "2021-11-11T02:09:15Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Heath](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/heath/32/3036_2.png) [@Heath](https://forums.losant.com/u/Heath)\
**Post date:** [November 11, 2021, 7:19pm UTC](https://forums.losant.com/t/third-party-help-wanted/4184/4 "2021-11-11T19:19:41Z")

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Hey @Ron_Katz,

Are the issues you’re facing still connecting your devices to Losant as described in [this post](https://forums.losant.com/t/anyone-using-inhand-networks-product-here/4170/6)?

As Dylan mentioned there, in the documentation for the InGateway 502, there is a screenshot for the MQTT configuration that shows a field for Client-ID.

You mentioned that `I have only found one device that has a “client-id” field for MQTT`, is the InGateway 502 the only device you’ve found? What other devices are you working with? There is a chance that with some more information on what other devices you are using, I can help you out.

Thank you,  
Heath

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