# Edge Agent Behavior V1.9.0 and V1.10.0

**URL:** <https://forums.losant.com/t/edge-agent-behavior-v1-9-0-and-v1-10-0/2024>\
**Category:** Help\
**Tags:** mqtt, edge\
**Created:** [July 25, 2019, 9:22am UTC](https://forums.losant.com/t/edge-agent-behavior-v1-9-0-and-v1-10-0/2024 "2019-07-25T09:22:20Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Alexander\_Kondrov](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/alexander_kondrov/32/1392_2.png) [@Alexander\_Kondrov](https://forums.losant.com/u/Alexander_Kondrov)\
**Post date:** [July 25, 2019, 9:22am UTC](https://forums.losant.com/t/edge-agent-behavior-v1-9-0-and-v1-10-0/2024/1 "2019-07-25T09:22:20Z")

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Hi All,

I am investigating two issues with Edge Gateway connected via Embedded LTE Modem:

1. Edge Agent V1.9.0. Device connects to Losant after power on and disappears after exact 24 Hours. There are a few other things I am checking in parallel, but I am wondering if it is something that announced as fixed in v1.9.1
2. Edge Agent V1.10.0. Just installed it yesterday to try. Edge Agent seems to connect/disconnect from Losant Every 5 hours. Is it as designed?

I would appreciate some knowledge shared on these cases.

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**Author:** ![anaptfox](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/anaptfox/32/873_2.png) [@anaptfox](https://forums.losant.com/u/anaptfox)\
**Post date:** [July 25, 2019, 10:27am UTC](https://forums.losant.com/t/edge-agent-behavior-v1-9-0-and-v1-10-0/2024/2 "2019-07-25T10:27:00Z")

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Hi Alexander,

Just as a note, you can always find the Changelog of the Edge Agent in the [docs](https://docs.losant.com/edge-compute/edge-agent-usage/#configuration-file-example).

However, no, the agent is not designed to reconnect every 5 hours. That is weird behavior. The best way to know what’s going on is to check out the agent logs.

You can get to the logs in one of two ways.

1. If you configured the `logger` in your [config file](https://docs.losant.com/edge-compute/edge-agent-usage/#configuration-file-example), you can find the logs where you configured them to be.
2. If you have not configured them, you can find them using the `docker logs` command.

Any supplementary information would be helpful.

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**Author:** ![Alexander\_Kondrov](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/alexander_kondrov/32/1392_2.png) [@Alexander\_Kondrov](https://forums.losant.com/u/Alexander_Kondrov)\
**Post date:** [July 25, 2019, 10:32am UTC](https://forums.losant.com/t/edge-agent-behavior-v1-9-0-and-v1-10-0/2024/3 "2019-07-25T10:32:34Z")

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> [@anaptfox](#):
>
> 1. If you have not configured them, you can find them using the `docker logs` command.

Hi Taron,

Yes, I’ve seen the Agent Versioning document. This log message made my mind to post a question here:  
` ## 1.9.1 - 2019-06-13 * Fixed race condition introduced in 1.9.0 that would cause the agent to crash on startup in certain circumstances.`

I will take a look at agent logs after finishing 24h test. I will share if anything valuable found. 🙂

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**Author:** ![anaptfox](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/anaptfox/32/873_2.png) [@anaptfox](https://forums.losant.com/u/anaptfox)\
**Post date:** [July 25, 2019, 10:36am UTC](https://forums.losant.com/t/edge-agent-behavior-v1-9-0-and-v1-10-0/2024/4 "2019-07-25T10:36:07Z")

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Oh I see. Hmm. I’ll run this by the engineering team to see if that update is related to what you’re experiencing.

Also, you change the logger level for more `verbose` logging:

```auto
[logger]
level = 'verbose'

```

It would provide the best info for the team. It’s recommended not to leave this on as it could generate a ton of logs 🙂

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**Author:** ![Alexander\_Kondrov](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/alexander_kondrov/32/1392_2.png) [@Alexander\_Kondrov](https://forums.losant.com/u/Alexander_Kondrov)\
**Post date:** [July 25, 2019, 4:12pm UTC](https://forums.losant.com/t/edge-agent-behavior-v1-9-0-and-v1-10-0/2024/5 "2019-07-25T16:12:43Z")

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Taron,

Some updates. The issue with 24H connection loss +V1.9.0 seems to be non-losant connected. I was able to reproduce the case. My device seems to be losing internet connection on its own.

Still investigating Re-Connection every 5H on V1.10.0 though

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**Author:** ![anaptfox](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/anaptfox/32/873_2.png) [@anaptfox](https://forums.losant.com/u/anaptfox)\
**Post date:** [July 25, 2019, 6:31pm UTC](https://forums.losant.com/t/edge-agent-behavior-v1-9-0-and-v1-10-0/2024/6 "2019-07-25T18:31:04Z")

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Alexander,

Thank you so much for the updates! We look forward to your results.

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<div class="post-metadata">

**Author:** ![Alexander\_Kondrov](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/alexander_kondrov/32/1392_2.png) [@Alexander\_Kondrov](https://forums.losant.com/u/Alexander_Kondrov)\
**Post date:** [August 26, 2019, 7:59am UTC](https://forums.losant.com/t/edge-agent-behavior-v1-9-0-and-v1-10-0/2024/7 "2019-08-26T07:59:24Z")

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Hi Taron,

Just wanted to follow up on Agent Disconnections via 4G/LTE and bring some testing results.  
So, I’ve been experiencing two types of connection interruptions: every 5H and every 24H.  
FYI:  
24H Interruption ended up being Cellular Operator related and we needed to do some work-around with modem scripts  
5H interruptions do not repeat anymore with Agent Version 1.11 running on the same test set where those interruptions were detected previously.  
Thanks
