# Debug: connection error

**URL:** <https://forums.losant.com/t/debug-connection-error/5574>\
**Category:** Help\
**Tags:** workflow, application, debug\
**Created:** [August 21, 2024, 2:45pm UTC](https://forums.losant.com/t/debug-connection-error/5574 "2024-08-21T14:45:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Subrahmanyam\_Jonnala](https://avatars.discourse-cdn.com/v4/letter/s/c67d28/32.png) [@Subrahmanyam\_Jonnala](https://forums.losant.com/u/Subrahmanyam_Jonnala)\
**Post date:** [August 21, 2024, 2:45pm UTC](https://forums.losant.com/t/debug-connection-error/5574/1 "2024-08-21T14:45:41Z")

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Hi All,

I am running an application workflow and getting debug: connection error. I am NOT using any Device:get nodes.

 ![image](https://us1.discourse-cdn.com/flex015/uploads/getstructure/original/2X/3/35ac35a5484ef61b64fa8393f8c0a1f474ecfbc8.png)

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<div class="post-metadata">

**Author:** ![Brandon\_Cannaday](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/brandon_cannaday/32/14_2.png) [@Brandon\_Cannaday](https://forums.losant.com/u/Brandon_Cannaday)\
**Post date:** [August 21, 2024, 4:10pm UTC](https://forums.losant.com/t/debug-connection-error/5574/2 "2024-08-21T16:10:34Z")

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I see that when the browser tab was left open for a long time. Browsers will “idle” open tabs to save system resources, which causes all the open connections (like the debug stream) to be closed. Sometimes the connection will be automatically restored - the underlying code works really hard to keep that connection open. However, it does sometimes require a refresh of the browser tab to restore the connection.

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<div class="post-metadata">

**Author:** ![Subrahmanyam\_Jonnala](https://avatars.discourse-cdn.com/v4/letter/s/c67d28/32.png) [@Subrahmanyam\_Jonnala](https://forums.losant.com/u/Subrahmanyam_Jonnala)\
**Post date:** [August 28, 2024, 4:34pm UTC](https://forums.losant.com/t/debug-connection-error/5574/3 "2024-08-28T16:34:01Z")

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The error became very frequent, and the workflows are not running. I even restarted my machine. still the same. Need your help on this.

![image](https://us1.discourse-cdn.com/flex015/uploads/getstructure/original/2X/3/33031e43052ba48ce42b20c4ab75375c6ca1f3bf.png)

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<div class="post-metadata">

**Author:** ![Brandon\_Cannaday](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/brandon_cannaday/32/14_2.png) [@Brandon\_Cannaday](https://forums.losant.com/u/Brandon_Cannaday)\
**Post date:** [August 28, 2024, 4:50pm UTC](https://forums.losant.com/t/debug-connection-error/5574/4 "2024-08-28T16:50:25Z")

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Workflows run in the cloud, so they still run even if your debug log is not able to connect. There are no known issues with debug log connectivity. The most common reason this happens is some connection issue between your computer and the platform. You may be able to get more information by inspecting the network tab in your browser’s developer tools.