# Data Export: Date Change issue + How to get Better resolution in a bigger range of time

**URL:** <https://forums.losant.com/t/data-export-date-change-issue-how-to-get-better-resolution-in-a-bigger-range-of-time/3530>\
**Category:** Help\
**Tags:** data-explorer\
**Created:** [January 14, 2021, 7:41pm UTC](https://forums.losant.com/t/data-export-date-change-issue-how-to-get-better-resolution-in-a-bigger-range-of-time/3530 "2021-01-14T19:41:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![CHAIMAA\_DRIOUECH](https://avatars.discourse-cdn.com/v4/letter/c/ce73a5/32.png) [@CHAIMAA\_DRIOUECH](https://forums.losant.com/u/CHAIMAA_DRIOUECH)\
**Post date:** [January 14, 2021, 7:41pm UTC](https://forums.losant.com/t/data-export-date-change-issue-how-to-get-better-resolution-in-a-bigger-range-of-time/3530/1 "2021-01-14T19:41:47Z")

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Hello,

I am trying to export data out of my sensors for a period of 2 months with a resolution of 30 seconds, but I noticed that in order to do that I have to select range of 6 hours in order to get the resolution that I want, which gonna led me to spend a lot of time to do that for every 6 hours in a day for 2 months (x60 days), my questions are:

1. Is there any other way to get the resolution 30 seconds selecting a bigger range of time such as 24h or more?
2. I have attached a video in the link below that also explains some of the frustration when I want to select different time for a selected date.

[https://drive.google.com/file/d/177\_WIx\_zK8dLpy61IBo3ZAmynsQArCB8/view?usp=sharing](https://drive.google.com/file/d/177_WIx_zK8dLpy61IBo3ZAmynsQArCB8/view?usp=sharing)

Thanks in advance!

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**Author:** ![Heath](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/heath/32/3036_2.png) [@Heath](https://forums.losant.com/u/Heath)\
**Post date:** [January 14, 2021, 8:35pm UTC](https://forums.losant.com/t/data-export-date-change-issue-how-to-get-better-resolution-in-a-bigger-range-of-time/3530/3 "2021-01-14T20:35:37Z")

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Hello @CHAIMAA_DRIOUECH,

> 1. Is there any other way to get the resolution 30 seconds selecting a bigger range of time such as 24h or more?

There are a few ways to accomplish this. Would you be able to tell me the method in which you are exporting your sensor data?

> 1. I have attached a video in the link below that also explains some of the frustration when I want to select different time for a selected date.

I have attempted to view this view, but am unable as I do not have access.

Thank you,  
Heath Blandford

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**Author:** ![CHAIMAA\_DRIOUECH](https://avatars.discourse-cdn.com/v4/letter/c/ce73a5/32.png) [@CHAIMAA\_DRIOUECH](https://forums.losant.com/u/CHAIMAA_DRIOUECH)\
**Post date:** [January 14, 2021, 8:48pm UTC](https://forums.losant.com/t/data-export-date-change-issue-how-to-get-better-resolution-in-a-bigger-range-of-time/3530/5 "2021-01-14T20:48:36Z")

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I am sorry here is the link for the video:

[https://drive.google.com/file/d/177\_WIx\_zK8dLpy61IBo3ZAmynsQArCB8/view?usp=sharing](https://drive.google.com/file/d/177_WIx_zK8dLpy61IBo3ZAmynsQArCB8/view?usp=sharing)

Answering your first question “Would you be able to tell me the method in which you are exporting your sensor data?”:

My client is asking me to give him all data related to his sensors in the last two months with a resolution of 30 seconds, in order to do that I have to divide the day in 6 hours in order to show the 30 seconds resolution in the resolution list otherwise it won’t show, my questions is why can’t the 30 seconds resolution show on a range upper than 6 hours per day, for example select a range of a whole day (24 hours) or 2 days (from Dec 1st to Dec 2nd) or even a week, a month… and still get the data with the resolution I am looking for which is 30 seconds, instead I have to make a selection for every 6 hours in a day x 60 times (for the 60 days in the 2 months).

Hope that explains it, Thanks again!

Chaimaa

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**Author:** ![Heath](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/heath/32/3036_2.png) [@Heath](https://forums.losant.com/u/Heath)\
**Post date:** [January 15, 2021, 3:17pm UTC](https://forums.losant.com/t/data-export-date-change-issue-how-to-get-better-resolution-in-a-bigger-range-of-time/3530/7 "2021-01-15T15:17:10Z")

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@CHAIMAA_DRIOUECH,

Thanks for sending the new link for the video. I am, though, unable to reproduce this issue on both my Mac and my PC. Would you be able to go to [https://www.whatsmybrowser.org/](https://www.whatsmybrowser.org/) and either share with me the link it generates or a screenshot of its output?

> My client is asking me to give him all data related to his sensors in the last two months with a resolution of 30 seconds

Losant cannot export 2 months of data with a 30-second resolution in the Data Explorer. However, What can be done, though, is exporting 2 months of raw data (without the aggregations).

How are you exporting data from Losant? Are you using the data explorer and then clicking “Export to CSV”? The [Data Archiving Option](https://docs.losant.com/applications/archiving/#application-archiving)? You can also select the “None” aggregation method to get the raw data in the Data Explorer.

Thank you,  
Heath

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**Author:** ![CHAIMAA\_DRIOUECH](https://avatars.discourse-cdn.com/v4/letter/c/ce73a5/32.png) [@CHAIMAA\_DRIOUECH](https://forums.losant.com/u/CHAIMAA_DRIOUECH)\
**Post date:** [January 18, 2021, 2:48pm UTC](https://forums.losant.com/t/data-export-date-change-issue-how-to-get-better-resolution-in-a-bigger-range-of-time/3530/9 "2021-01-18T14:48:42Z")

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Hi @Heath,

Thanks so much for your help, the “None” aggregation selection worked just fine for me, it shows all data I needed in the exported CVS file.

Here is the link as requested for [whatsmybrowser.org](http://whatsmybrowser.org) if this is still needed:  
[What browser am I using?](https://www.whatsmybrowser.org/b/8RC2P)

Thanks again!  
Chaimaa
