# Browser not supporting Mapbox GL?

**URL:** https://forums.losant.com/t/browser-not-supporting-mapbox-gl/5447
**Category:** Help
**Tags:** dashboard
**Created:** [April 9, 2024, 9:25pm UTC](https://forums.losant.com/t/browser-not-supporting-mapbox-gl/5447 "2024-04-09T21:25:57Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![IgorP](https://avatars.discourse-cdn.com/v4/letter/i/e19b73/32.png) [@IgorP](https://forums.losant.com/u/IgorP)
#### Post date: [April 9, 2024, 9:25pm UTC](https://forums.losant.com/t/browser-not-supporting-mapbox-gl/5447/1 "2024-04-09T21:25:57Z")

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Hello.

Tried in Edge and Chrome, today I started getting this error:

 ![image](https://us1.discourse-cdn.com/flex015/uploads/getstructure/original/2X/2/21689703d58fc7e7eb4c4909deb16cbcd0af427a.png)

any ide why is this happening?

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### Author: ![Brandon\_Cannaday](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/brandon_cannaday/32/14_2.png) [@Brandon\_Cannaday](https://forums.losant.com/u/Brandon_Cannaday)
#### Post date: [April 9, 2024, 9:51pm UTC](https://forums.losant.com/t/browser-not-supporting-mapbox-gl/5447/2 "2024-04-09T21:51:32Z")

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Mapbox GL was updated today as part of our release. We aren’t able to reproduce this issue here. Can you please provide the version of Chrome and Edge you’re using?

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### Author: ![IgorP](https://avatars.discourse-cdn.com/v4/letter/i/e19b73/32.png) [@IgorP](https://forums.losant.com/u/IgorP)
#### Post date: [April 9, 2024, 9:58pm UTC](https://forums.losant.com/t/browser-not-supporting-mapbox-gl/5447/3 "2024-04-09T21:58:11Z")

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Tried 4 browsers, none work for me:

 ![image](https://us1.discourse-cdn.com/flex015/uploads/getstructure/original/2X/6/60da7452b75dadb96144347966041802709f4bd8.png)

 ![image](https://us1.discourse-cdn.com/flex015/uploads/getstructure/original/2X/b/b7d8e5ac39e7f0df4721cae7941fc05e4b0ac5bf.png)

 ![image](https://us1.discourse-cdn.com/flex015/uploads/getstructure/original/2X/4/4721f7c5c6a6bafc82dd3c5460b04a33db6bfd57.png)

 ![image](https://us1.discourse-cdn.com/flex015/uploads/getstructure/original/2X/0/09457df49f056e3da02c1786e79190330e83d15f.png)

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### Author: ![Michael\_Kuehl](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/michael_kuehl/32/99_2.png) [@Michael\_Kuehl](https://forums.losant.com/u/Michael_Kuehl)
#### Post date: [April 9, 2024, 10:06pm UTC](https://forums.losant.com/t/browser-not-supporting-mapbox-gl/5447/4 "2024-04-09T22:06:56Z")

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MapboxGL, with its latest upgrade, now requires WebGL2. It is possible that WebGL2 is not supported on your computer at all, which is why it is not working in any of your browsers. If you visit [https://get.webgl.org/webgl2/](https://get.webgl.org/webgl2/) what do you see?

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<div class="post-metadata">

### Author: ![IgorP](https://avatars.discourse-cdn.com/v4/letter/i/e19b73/32.png) [@IgorP](https://forums.losant.com/u/IgorP)
#### Post date: [April 9, 2024, 10:09pm UTC](https://forums.losant.com/t/browser-not-supporting-mapbox-gl/5447/5 "2024-04-09T22:09:54Z")

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Bad news for me, I guess. I will also check work computer…

![image](https://us1.discourse-cdn.com/flex015/uploads/getstructure/original/2X/7/7a141b4c8911786f509624215daee2746198e6c6.png)

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### Author: ![Michael\_Kuehl](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.losant.com/michael_kuehl/32/99_2.png) [@Michael\_Kuehl](https://forums.losant.com/u/Michael_Kuehl)
#### Post date: [April 9, 2024, 10:15pm UTC](https://forums.losant.com/t/browser-not-supporting-mapbox-gl/5447/6 "2024-04-09T22:15:19Z")

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You can see more details about exactly what is going on (at least for Chrome) if you go to `chrome://gpu/`. Its possible that its a graphics card issue, and you may be able to force Chrome to use software rendering instead.

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<div class="post-metadata">

### Author: ![IgorP](https://avatars.discourse-cdn.com/v4/letter/i/e19b73/32.png) [@IgorP](https://forums.losant.com/u/IgorP)
#### Post date: [April 9, 2024, 10:17pm UTC](https://forums.losant.com/t/browser-not-supporting-mapbox-gl/5447/7 "2024-04-09T22:17:26Z")

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I can confirm the map works on my work computer, so it looks like a limitation of my graphic driver on this computer.

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<div class="post-metadata">

### Author: ![IgorP](https://avatars.discourse-cdn.com/v4/letter/i/e19b73/32.png) [@IgorP](https://forums.losant.com/u/IgorP)
#### Post date: [April 9, 2024, 10:18pm UTC](https://forums.losant.com/t/browser-not-supporting-mapbox-gl/5447/8 "2024-04-09T22:18:45Z")

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![image](https://us1.discourse-cdn.com/flex015/uploads/getstructure/original/2X/a/aa7f5a57b6ede6cc84b90aa5bb0286a8ba69eb08.png)
